jilibb com Privacy Policy – Your Personal Data, Explained Clearly

1. About This Privacy Policy

This Privacy Policy describes how jilibb com ("we", "us", "Platform") collects, uses, stores, and protects the personal information of players and visitors ("you") who access or use the jilibb com website and mobile applications.

By creating an account or using jilibb com, you agree to the collection and use of your personal information as described in this policy. If you do not agree, please discontinue your use of the Platform.

We may update this Privacy Policy from time to time. Material changes will be communicated via in-platform notification or email. Your continued use of jilibb com after updates constitutes acceptance of the revised policy.

2. Information We Collect

jilibb com collects personal information through several means depending on how you interact with the Platform. Below is a summary of the categories of data we collect and the purpose for each.

We do not collect sensitive personal data beyond what is necessary for KYC verification and identity confirmation as required for account security and withdrawal processing.

3. How We Use Your Information

jilibb com uses your personal data only for purposes that are necessary, proportionate, and aligned with your use of the Platform. Specifically, we use your information to:

• Create and maintain your jilibb com account, including account security and authentication
• Verify your identity in compliance with KYC requirements before processing withdrawals
• Process deposits and withdrawals in Philippine Peso through local payment channels
• Send account-related notifications such as transaction confirmations, OTP codes, and security alerts
• Monitor gameplay for responsible gaming purposes and to detect unusual account activity
• Investigate and resolve disputes, including reviewing game records and transaction logs
• Improve platform performance, game selection, and user experience based on usage patterns
• Comply with applicable laws, regulations, and legal obligations

4. Sharing Your Personal Data

jilibb com does not sell your personal data to any third party. We share your information only in the following specific circumstances:

• Payment Processors: Your financial data is shared with the payment service providers that process your deposits and withdrawals — such as banks and e-wallet service providers — solely to complete your requested transactions in PHP.
• Identity Verification Services: Your ID documents and identity data are processed by KYC verification partners to confirm your identity before withdrawals are approved.
• Technology and Hosting Providers: Platform infrastructure and data storage are supported by technology service providers operating under data processing agreements with jilibb com.
• Legal Authorities: We will disclose information to government authorities, law enforcement, or regulatory bodies when required by applicable law or in response to valid legal process.

All third-party data processors are bound by contractual obligations to use your data only for the purposes specified and to maintain appropriate security standards.

5. How Long We Keep Your Data

jilibb com retains your personal data for as long as your account is active and for a reasonable period afterward as required for legal, compliance, and dispute resolution purposes.

• Account Data: Retained for the lifetime of your account plus a minimum of 5 years after account closure, for compliance and dispute resolution.
• Transaction Records: Retained for a minimum of 5 years in line with standard financial record-keeping requirements.
• KYC Documents: Retained for the duration required by applicable data protection and financial regulations.
• Technical Logs: Retained for up to 12 months for security monitoring and fraud detection.

When data is no longer needed, it is securely deleted or anonymised. Anonymised data may be retained for analytical purposes without identifying individual players.

6. How We Protect Your Data

The security of your personal data is a primary operational concern at jilibb com. We implement multiple layers of protection:

• SSL Encryption: All data in transit between your device and jilibb com servers is encrypted using industry-standard SSL/TLS protocols.
• Password Security: Account passwords are hashed and never stored in plain text. Even jilibb com staff cannot view your password.
• OTP Verification: Sensitive account actions, including login and withdrawal requests, are protected by one-time passwords sent to your registered Philippine mobile number.
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Staff with data access undergo regular security training.
• Fraud Monitoring: Automated systems monitor account activity for unusual patterns that may indicate unauthorized access or fraudulent activity.

7. Cookies and Tracking Technologies

jilibb com uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device. We use the following types:

• Essential Cookies: Required to keep your session active and enable core platform functions like login state and account access. These cannot be disabled without affecting functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics Cookies: Collect anonymised data about how players use the Platform, including pages visited and features used. This information helps us improve the platform experience.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the Platform normally. Disabling analytics cookies does not affect Platform functionality.

8. Your Data Rights

As a jilibb com player, you have the following rights with respect to your personal data:

• Right to Access: Request a copy of the personal data we hold about you and information on how it is used.
• Right to Correction: Request correction of inaccurate or incomplete personal data in your account.
• Right to Deletion: Request deletion of your personal data, subject to our legal retention obligations and any active compliance requirements.
• Right to Object: Object to the use of your personal data for marketing communications at any time.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances, such as during a dispute investigation.

To exercise any of these rights, contact jilibb com support via live chat or email at [email protected]. We will respond to data rights requests within 30 days.

9. Minors and Age Verification

jilibb com is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. If you are under 21, you are not permitted to register or use the Platform.

Age verification is part of the KYC process. If we discover that a player under the age of 21 has created an account, that account will be immediately terminated and any funds will be returned after review.

10. Changes to This Policy

jilibb com may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the updated effective date. Material changes will be communicated directly to registered players. Continued use of the Platform after changes indicates your acceptance of the updated policy.

11. Contact for Privacy Matters

For questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact jilibb com through:

Email: [email protected]

Live Chat: Available 24/7 in your jilibb com account dashboard

We aim to respond to all privacy-related inquiries within 5 business days and to complete data rights requests within 30 days.